COMACC addresses e-mail use Published April 20, 2004 LANGLEY AIR FORCE BASE, Va. (ACCNS) -- For todays warrior, information overload is a common occurrence and the amount of e-mail we receive and send must be reduced. Specifically, the time spent opening, reading, sorting, and filing e-mail is becoming unmanageable. Thats why I asked the ACC Administrative Communications office to develop the Commanders Guide to Managing E-mail. E-mail is an effective tool for accomplishing a diverse set of tasks in an expedient manner. However, there is a time and use for every tool and e-mail cannot replace face-to-face communications for critical issues theres no such thing as digital leadership.How commanders use e-mail to perform the mission will set the tone for the unit. If you accomplish activities primarily through e-mail and apply good business rules and practices, your troops will follow.The guide contains my top ten list on e-mail and includes professional courtesies and military etiquette rules to follow. It also contains useful tips about maintaining folders and step-by-step instructions on using rules and wizards for managing important correspondence. From our senior leadership to the newest Airman, we must streamline our use of e-mails to accomplish the mission without spending the bulk of our time behind the computer. All Air Force warriors should use this guide to apply good business rules and practices, standardizing our use of e-mail.I challenge all Airmen to review this guide and develop effective rules and practices for using e-mail.